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Delete Your Account or Your Data

You have two options: delete your account together with all its data, or delete your data and keep your account.

Warning: Deleting your account is permanent and cannot be undone. All your data, including generated videos, will be permanently removed.

How to Delete Your Account

You can delete your Havira account and all associated data directly from within the app. Follow these steps:

1

Open the Havira App

Launch the Havira app on your device.

2

Go to Your Profile

Navigate to the Profile tab in the app.

3

Tap "Delete Account"

Scroll down and tap the Delete Account button.

4

Re-authenticate If Needed

For security purposes, you may be asked to log in again to confirm your identity before proceeding.

5

Confirm Deletion

Tap Delete to permanently delete your account and all associated data.

What Gets Deleted

When you delete your account, the following data is permanently removed:

  • Your account and authentication data
  • All generated videos and thumbnails
  • All reference images you uploaded
  • Your video generation history and prompts
  • Your credit balance and transaction history
  • Your consent preferences
  • Device tokens, associated device identifiers, and push notification settings

Note: Certain anonymized records (such as payment transaction data and security audit logs) may be retained as required by law. These records will no longer be linked to your identity. For full details, please see our Privacy Policy.

Delete Your Data, Keep Your Account

You can delete your data from within the Havira app without closing your account. Your account, your sign-in and your credit balance stay. Follow these steps:

1

Open the Havira App

Launch the Havira app on your device.

2

Go to Your Profile

Navigate to the Profile tab in the app.

3

Open "Account"

Tap Account.

4

Tap "Delete my data"

Tap the Delete my data button.

5

Confirm Deletion

Tap Delete to permanently delete your data. Your account stays active.

What Gets Deleted

When you use "Delete my data", the following is permanently removed:

  • Your videos, video previews, thumbnails and the reference images you uploaded
  • Your prompts
  • Your device tokens (including push notification tokens) and associated device identifiers
  • Your install attribution record and the campaign attributes stored with RevenueCat
  • Your product experiment events
  • The IP address and user agent in your consent records

What Is Kept

The following stays after you use "Delete my data":

  • Your account and your sign-in
  • Your credit balance and your credit transaction records
  • Your consent preferences (without the IP address and user agent)
  • Payment transaction data, as required by tax and financial regulations, typically for no longer than 7 years
  • Security and audit logs for fraud prevention and legal compliance: the audit log for 12 months, app and request logs for 30 days

Note: Your request is processed in the background after you confirm it. Deleting your account instead removes everything above as well, see "How to Delete Your Account". For full details, please see our Privacy Policy.

Need Help?

If you are unable to delete your account through the app, or if you have any questions about the deletion process, please contact our support team:

Email: support@havira.app

Please include the email address associated with your account so we can assist you promptly.

If you cannot complete the in-app deletion flow due to accessibility barriers, contact us at support@havira.app and we will assist you. See our Accessibility Statement for more information.